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1999-2004 Jeep Grand Cherokee Rear Hatch lift supports Replacement

This guide will show you how to replace the...

iFixit Library 1999-2004 Jeep Grand Cherokee Moderate 30 minutes - 1 hour Guide 15606
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Guide overview

Before you begin

This guide will show you how to replace the lift supports of the rear hatch for the 1999-2004 Jeep Grand Cherokee. The hatch is quite heavy and will require some sort of support or an assistant when changing the supports. The left and right strut are identically mounted and have the same steps for both sides.

Step 1

Repair step

  • Open the tail gate and either prop it up or use an assistant to hold it.
  • The tail gate is heavy and will fall if not properly supported.
  • The rear hatch has both a left and right lift support strut.
Step 2

Loosen the strut bolts

  • The struts are fastened with T40 Torx head bolts.
  • Use a T40 Torx driver to loosen the bolt
  • The bolt does not remove the strut. It is pressed in to the strut and will be replaced with the new strut.
Step 3

Replace the struts

  • Completely loosen the bolt securing the strut to the top of the tailgate with a T40 driver.
  • Replace the worn strut with a new one.
  • On this vehicle both struts were replaced. This will stop the tailgate from sagging.